Honeyman IT Consulting Ltd customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone
020 3890 8466
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Account information
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Information relating to loyalty programmes
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Records of meetings and decisions
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Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
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Names and contact details
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Marketing preferences
We collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Marketing preferences
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Location data
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Purchase or viewing history
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Website and app user journey information
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Records of consent, where appropriate
We collect or use the following information for research or archiving purposes:
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Names and contact details
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Addresses
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Location data
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Website and app user journey information
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Name
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Contact information
We collect or use the following information for recruitment purposes:
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Contact details (eg name, address, telephone number or personal email address)
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Date of birth
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National Insurance number
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Copies of passports or other photo ID
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Employment history (eg job application, employment references or secondary employment)
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Education history (eg qualifications)
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Right to work information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
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Contract
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Legal obligation
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
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Consent
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Contract
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Legal obligation
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
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Consent
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Contract
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Legal obligation
Our lawful bases for collecting or using personal information for research or archiving purposes are:
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Consent
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Contract
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Legal obligation
Our lawful bases for collecting or using personal information for recruitment purposes are:
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Consent
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Contract
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Legal obligation
Where we get personal information from
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Our website
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People directly
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Publicly available sources
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Previous employers
How long we keep information
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Our website
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sales and marketing data (website usage, enquiries, analytics) - up to 2 years
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registered website users - as long as a user remains registered
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People directly
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personal sales and marketing data - as long as consent is provided
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customers - 6 years after the end of a contract and warranty period
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employee records - 6 years after employment ends
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job applicants - 6 months
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Publicly available sources
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indefinitely as long as required by the business​
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Previous employers
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3 years
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Who we share information with
Data processors
IT cloud services provider - UK, EU and USA
This data processor does the following activities for us: IT hosting and services.
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Cloudflare
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Digital Ocean
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Microsoft
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Wix
Others we share personal information with
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Professional or legal advisors
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Professional consultants
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Partner organisations as part of commercial IT technical partnerships including Microsoft, Red Hat, PAX8
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Organisations we’re legally obliged to share personal information with
Sharing information outside the UK
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
24 June 2024